Cancellation policy for customers

Revocation instructions for consumers

Revocation instructions

The right of revocation shall not exist if you are an entrepreneur (cf. Subclause 1.2 of our General Business Terms) within the meaning of Section 14 German Civil Code (BGB). The following shall apply to consumers (each natural person, who concludes a legal transaction for purposes, which can mainly neither be attributed to their commercial, nor their self-employed professional activity):

Right of revocation

You are entitled to revoke this contract within 14 days without stating any reasons.

The deadline for revocation is 14 days from the day on which you or a third party named by you, who is not the carrier, has or have taken the goods into possession.

In order to exercise your right of revocation you must inform us

NZG Nürnberger Zinkdruckguss-Modelle GmbH

Managing Directors: Ms Inge Ludwig, Mr Michael Ludwig

Sigmundstraße 147

90431 Nuremberg

Germany

Phone: +49 (0)911 - 659650

Fax: +49 (0)911 - 611776

E-mail: info@nzg.de

by means of a clear declaration (e.g. a letter sent by post, telephone, fax or by e-mail) about your decision to revoke this contract. For this purpose you can use the enclosed sample revocation form, which is however not stipulated.

In order to safeguard the deadline for revocation it is sufficient if you send the notification concerning the exercising of the right of revocation before expiry of the deadline for revocation.

Consequences of the revocation

If you revoke this contract we have to repay you all payments, which we have received from you, including the delivery costs (with the exception of the additional costs, which arise from the fact that you have chosen another type of delivery than the most reasonable standard delivery offered by us) immediately and by no later than within fourteen days from the day on which we received the notification concerning your revocation of this contract. For this repayment we will use the same means of payment that you used with the original transaction unless otherwise explicitly agreed with you; in no way will charges be made to you owing to this repayment.

We can refuse the repayment until the goods have been returned to us or until you have provided proof that you have returned the goods, depending on which is the earlier time.

You have to return or hand over the goods to us immediately and in any case by no later than within fourteen days from the day, on which you inform us about the revocation of this contract. The deadline shall have been adhered to if you send the goods before the expiry of the deadline of fourteen days.

You shall bear the direct costs for returning the goods.

You must only pay for a possible loss of value of the goods if this loss of value is due to a handling of said goods that is not necessary for the inspection of the condition, properties and method of functioning of the goods.

 Sample revocation form

(If you intend to revoke the contract then please complete this form and return it.)

To:

NZG Nürnberger Zinkdruckguss-Modelle GmbH

Managing Directors: Frau Inge Ludwig, Herr Michael Ludwig

Sigmundstraße 147

90431 Nürnberg

Telefax: 0911 - 611776

E-Mail: info@nzg.de

I/we (*) hereby revoke the contract by me/us (*) concerning the purchase of the

following goods (*) ………………………………………………………………………………

ordered on (*) ………………………………………………………………………………

received on (*) ………………………………………………………………………………

Name of the consumer(s) ……..……………………………………………………………….

Address of the consumer(s) ………………………………………………………………….

Date, signature of the consumer(s)

______________________________________

(*) Please delete that which is not applicable.